Last Updated: 18/07/2025

Delimak Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://delimaklimited.org or engage with our services. By accessing our website, you consent to the practices described herein.

1. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, shipping/billing address, and payment details (processed securely via third-party gateways).

  • Non-Personal Data: Browser type, IP address, device information, and cookies (see Section 4).

  • User-Generated Data: Product reviews, inquiries, or feedback submitted voluntarily.

2. How We Use Your Information

Your data is used to:

  • Process orders and deliver products/services.

  • Improve website functionality and user experience.

  • Communicate updates, promotions, or transactional notices (opt-out available).

  • Comply with legal obligations and prevent fraud.

3. Data Sharing & Disclosure

We do not sell your personal data. Limited sharing may occur with:

  • Trusted Third Parties: Payment processors, logistics partners, or IT service providers (under strict confidentiality agreements).

  • Legal Authorities: If required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies to:

  • Analyze website traffic (e.g., Google Analytics).

  • Remember user preferences (e.g., login sessions, cart items).
    You can disable cookies via browser settings, but some website features may be affected.

5. Data Security

We implement industry-standard measures (SSL encryption, secure servers) to protect your data. However, no online transmission is 100% secure—users share information at their own risk.

6. Your Rights

Under applicable laws (e.g., Kenya’s Data Protection Act), you may:

  • Access, correct, or request deletion of your data.

  • Opt out of marketing communications.

  • Withdraw consent (contact info@delimaklimited.com.

7. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.

8. Policy Updates

We may revise this policy periodically. Changes will be posted here with an updated “Last Revised” date.

9. Contact Us

For questions or requests regarding your data, email us at:
info@delimaklimited.com